1. Introduction

Cybertrane Digital Limited (“Cybertrane”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of all users, clients, and stakeholders who interact with our website and services. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal data in compliance with applicable global data protection laws, including the Nigeria Data Protection Regulation (NDPR).

By accessing or using our website, you agree to the terms outlined in this Privacy Statement.

2. Scope of This Privacy Statement

This Privacy Statement applies to:

• Visitors to our website
• Clients and prospective clients
• Participants in our training and consulting programs
• Individuals who engage with us through email, forms, or other channels

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, job title, organisation
• Contact Data: Email address, phone number, physical address
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on website, interaction patterns
• Professional Data: Training participation, certifications, service engagement details

We only collect personal data that is necessary for defined and legitimate purposes.

4. How We Collect Your Data

Your personal data may be collected through:

• Website contact forms and inquiries
• Newsletter subscriptions and downloads
• Service engagements and contracts
• Training registrations and events
• Cookies and analytics tools
• Direct communication (email, phone, meetings)

5. Purpose of Data Processing

We process your personal data for the following purposes:

• To provide and manage our services
• To respond to inquiries and communicate effectively
• To deliver training and consulting engagements
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations
• To send relevant updates, newsletters, or service information (where consent is provided)

6. Legal Basis for Processing

In line with NDPR, we process personal data based on:

• Consent of the data subject
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, where such interests do not override your rights

7. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

• Trusted service providers and partners (under confidentiality agreements)
• Regulatory authorities or law enforcement where required by law
• Professional advisors (legal, audit, compliance)

All third parties are required to process data securely and in compliance with applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and reporting requirements. When data is no longer required, it will be securely deleted or anonymised.

9. Data Security

Cybertrane implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These include:

• Secure access controls
• Data encryption (where applicable)
• Regular system monitoring and risk assessments
• Staff awareness and confidentiality obligations

10. Your Rights Under NDPR

As a data subject, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact us using the details below.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings.

12. International Data Transfers

Where personal data is transferred outside Nigeria, we ensure that adequate data protection safeguards are in place in accordance with NDPR requirements.

13. Third-Party Links

Our website may contain links to third-party websites. Cybertrane Digital Limited is not responsible for the privacy practices of such external sites, and we encourage users to review their privacy policies.

14. Updates to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in legal, regulatory, or operational requirements. Updated versions will be posted on this page with the effective date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or your personal data, please contact:

Cybertrane Digital Limited
Email: dpo@cybertrane.com
Phone: +2348106141601

16. Data Protection Officer

Where applicable, Cybertrane has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data protection regulations. You may contact the DPO via:
Email: dpo@cybertrane.com